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Your purchasing from Jae Enterprises, Inc. is governed by the policies, terms
and conditions set forth below. Please read the following information carefully.
By placing an order for products or services, you indicate your acceptance
of, and agreement to be bound by, the terms and conditions set forth below.
If you do not agree to these terms and conditions, you have the right not to
purchase from us. Nevertheless Jae Enterprises, Inc. is obligated to your satisfaction
as a client and will do everything in our power to serve you and comply with
your wishes. These terms and conditions may be changed by Jae Enterprises,
Inc. at our discretion. It is your responsibility as a user to periodically
review the terms and conditions for amendments.
We have made every effort to supply our customers with content that is informative,
descriptive and accurate. However, we are not responsible for errors or misinterpretations
of the products contained herein. We reserve the right to make changes in part
numbers, specifications and prices without notice. In the event of a product
listed at an incorrect price due to a typographical error, entry error or error
in pricing, Jae Enterprises, Inc. reserves the right to refuse or cancel any
order placed for any reason considered proper by us.
SALES TAX
Taxes will be charged to all customers within the regional
jurisdiction of the state of Kentucky, in the amount of 6.00% [subject to change
according to the state].
TERMS
Visa, MasterCard, American Express, Discover, PayPal and Auto Debit Checking.
CREDIT CARD FRAUD AND WEB SECURITY
Jae Enterprises, Inc. uses the latest in encryption technology, digital certificates
and secured commerce servers, and authentication to ensure your personal information
online is secured and confidential. To protect our interests as well as yours
we always check billing & shipping information, so sometimes it might take
up to 3 days to fulfill an order.
PayPal
Due to PayPal seller protection
policies, Jae Enterprises, Inc. reserves the right to ship orders to confirmed
PayPal addresses only. If you wish to use PayPal to pay for your order, but
have an unconfirmed shipping address, you can confirm that address by contacting
PayPal.
INTERNATIONAL ORDERS
Jae Enterprises, Inc. ships orders to
almost every country on the planet. As of this time, only money orders or
certified checks in US dollars will honor immediate orders. Non-US customers
will cover their country's applicable taxes & customs.
THIRD PARTY SHIPMENT PO LICY
For your protection, every third party shipment requires that you contact
your credit card company and put your shipping address as a secondary one.
Jae Enterprises, Inc. reserves the right to cancel or delay an order without
notice at its own discretion for any reason including but not limited to:
- Unverified or erroneous billing information
- Third party shipment not affiliated with the cardholder's details
- Merchandise that was ordered and discontinued
- Offensive or unprofessional response from any of our clientel
FREIGHT
All items are offered for sale FO.B. Almo, KY unless otherwise
specified. All orders will be shipped via the most cost efficient method.
SHIPPING
All orders of in stock items received by 2:00 PM C.D.T. Monday through Friday
will be shipped the same day pending authorization of payment.
DAMAGE CLAIMS
All merchandise should be inspected upon arrival and damage claims filed with
the carrier immediately. We are not responsible for, nor are we in a position
to make a claim after the freight carrier accepts the shipment from us.
RETURNS
All returned items must have prior approval and have the return goods authorization
(RGA) number marked on the outside of the container. All return goods are subject
to a 15% restocking charge and must be made within 30 days from date of purchase.
Return goods not properly packaged in original package will be refused. Customer
is responsible for all freight charges on returned merchandise. Any missing
or damaged items will be deducted from the credit due. There will be no return
approval on special order items, sale items or discontinued items.
WARRANTY
All products are warranted for suitability and workmanship, but should be
inspected on arrival to insure accuracy. We do not warranty any products that
have been incorrectly installed, repaired, altered, or otherwise misused. Customer
is responsible for all freight charges on warranty returns.
ORDER CONFIRMATION
Jae Enterprises, Inc. will not be held accountable for orders placed by phone
only. Please use our TOLL FREE FAX for original and/or confirmation orders
if you do not place your order online.
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