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Terms and Conditions

Terms and Conditions

Your purchasing from Jae Enterprises, Inc. is governed by the policies, terms and conditions set forth below. Please read the following information carefully. By placing an order for products or services, you indicate your acceptance of, and agreement to be bound by, the terms and conditions set forth below. If you do not agree to these terms and conditions, you have the right not to purchase from us. Nevertheless Jae Enterprises, Inc. is obligated to your satisfaction as a client and will do everything in our power to serve you and comply with your wishes. These terms and conditions may be changed by Jae Enterprises, Inc. at our discretion. It is your responsibility as a user to periodically review the terms and conditions for amendments.

We have made every effort to supply our customers with content that is informative, descriptive and accurate. However, we are not responsible for errors or misinterpretations of the products contained herein. We reserve the right to make changes in part numbers, specifications and prices without notice. In the event of a product listed at an incorrect price due to a typographical error, entry error or error in pricing, Jae Enterprises, Inc. reserves the right to refuse or cancel any order placed for any reason considered proper by us.

SALES TAX

Taxes will be charged to all customers within the regional jurisdiction of the state of Kentucky, in the amount of 6.00% unless a KY Resale Certificate is presented.

TERMS

Visa, MasterCard, American Express, Discover, PayPal and Auto Debit Checking.

CREDIT CARD FRAUD AND WEB SECURITY

Jae Enterprises, Inc. uses the latest in encryption technology, digital certificates and secured commerce servers, and authentication to ensure your personal information online is secured and confidential. To protect our interests as well as yours we always check billing & shipping information, so sometimes it might take up to 3 days to fulfill an order.

INTERNATIONAL ORDERS

Jae Enterprises, Inc. ships orders to almost every country on the planet. As of this time, only money orders or certified checks in US dollars will honor immediate orders. Non-US customers will cover their country's applicable taxes & customs.

THIRD PARTY SHIPMENT POLICY

For your protection, every third party shipment requires that you contact your credit card company and put your shipping address as a secondary one. Jae Enterprises, Inc. reserves the right to cancel or delay an order without notice at its own discretion for any reason including but not limited to:

Unverified or erroneous billing information
Third party shipment not affiliated with the cardholder's details
Merchandise that was ordered and discontinued
Offensive or unprofessional response from any of our clientel

FREIGHT

All items are offered for sale F.O.B. Almo, KY unless otherwise specified. All orders will be shipped via the most cost efficient method.

SHIPPING

All orders of in stock items received by 2:00 PM C.D.T. Monday through Friday will be shipped the same day pending authorization of payment.

DAMAGE CLAIMS

All merchandise should be inspected within 24 hours of delivery and damage claims filed with the carrier immediately. We are not responsible for, nor are we in a position to make a claim after the freight carrier accepts the shipment from us.

RETURNS

All returned items must have prior approval and have the return goods authorization (RGA) number marked on the outside of the container. All return goods are subject to a 15% restocking charge and must be made within 30 days from date of purchase. Return goods not properly packaged in original package will be refused. Customer is responsible for all freight charges on returned merchandise. Any missing or damaged items will be deducted from the credit due. There will be no return approval on special order items, sale items or discontinued items.

WARRANTY

All products are warranted for suitability and workmanship, but should be inspected on arrival to insure accuracy. We do not warranty any products that have been incorrectly installed, repaired, altered, or otherwise misused. Customer is responsible for all freight charges on warranty returns.

ORDER CONFIRMATION

Jae Enterprises, Inc. will not be held accountable for orders placed by phone only. Please use our TOLL FREE FAX, 1-877-626-3367, for original and/or confirmation orders if you do not place your order online.



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